Comprehensive guide to transport options for seamless travel
City Center
Cheltenham
2.4
mi
Airports
Gloucestershire (GLO)
7.3
mi
Birmingham (BHX)
52.1
mi
Bus
Bus stop
2.4
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
Valet parking
Baggage storage
24-hour services
24-hour reception
General
Non-smoking property
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Air conditioning in public areas
Baggage storage
Fireplace
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness center
Horseback riding
Guest Parking
Refrigerator
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Paid babysitting/ Child services
Board games
Spa & Leisure
Outdoor swimming pool
Sun terrace
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage
Room features
Heating
Garden furniture
Ironing facilities
Bathroom
Private bathroom
Hair dryer
Self-catering
Refrigerator
Media
Flat-screen TV
Show more
Location
Southam Road,
Cheltenham,
United Kingdom,
GL52 3NJ,
Gloucestershire
Map view
Southam Road,
Cheltenham,
United Kingdom,
GL52 3NJ,
Gloucestershire
City landmarks
Parks
Pittville Park
1.6
mi
Pittville Pump Room East Approach Drive Pittville Park
Pittville Pump Room
1.5
mi
Promenade
Boer War Memorial
4800 ft
Castle
Sudeley Castle
3.9
mi
Church
St Mark's Church
4500 ft
Cleeve Hill camp near Cheltenham
4200 ft
Cleeve Cloud
4200 ft
Brickhampton Court Golf Club
1.4
mi
Cleeve Cloud Golf Club
1.5
mi
Prestbury United Reformed Church
5100 ft
Church
United Reformed Church
5200 ft
Cross Dyke
1.0
mi
Cheltenham Racecourse
Cheltenham Festival
1.2
mi
Toposcope
1.1
mi
Whistling Down Cottage
1.3
mi
The Ring
1.1
mi
Gloucestershire Warwickshire Railway
1.1
mi
Museums
Holst Birthplace Museum
2.0
mi
Stadiums
The Abbey Business Stadium
1.6
mi
Cleeve Hill Golf Club
1.3
mi
Gallery
The Wilson
2.3
mi
Pittville Student Village
1.3
mi
Washpool
1.3
mi
Harvest Field Church
1.3
mi
Nest for Pittville
1.3
mi
Cheltenham Racecourse
1.7
mi
Bishops Cleeve Methodist Church
1.4
mi
Spa Center
The Cheltenham Spa
2.1
mi
Nearby
Church
Church Of The Ascension
1700 ft
Southam and Cleeve Hill War Memorial
2000 ft
Restaurants
The Restaurant at Ellenborough Park
800 ft
Southam Road
Reviews and Ratings
Reviews from guests about their experience.
78%
loved their spa retreat and can’t wait to return.
Luxurious spa treatments
Beautiful surroundings
Uncomfortable bed setup
Chaotic breakfast service
7.8/10
Very good
Rooms
7.6
Location
9.0
Service
7.0
Dining
7.4
Guest reviews
7.8/10
based on 5 reviews
8.3
8.3/10 based on 884 reviews
Emma
United Kingdom,
December
2024
6.8/10
Ellenborough Park offers a beautiful setting near the Cheltenham racecourse, making it a great venue for a getaway. The warm atmosphere and clean rooms enhance the experience, although I did encounter some minor issues with service and dining that prevented it from being perfect. The luxurious spa treatments were a highlight, but the breakfast experience could be improved.
Rooms
7.0
The room was spacious and clean, but the double bed, made of two mattresses, felt uncomfortable due to a noticeable gap.
Service
6.0
Service was efficient, yet I experienced a mix of helpfulness and inconsistency, especially with the drink service.
Location
9.0
Situated adjacent to Cheltenham racecourse, the hotel location is ideal for exploring the area.
Dining
5.0
Breakfast offered good quality food, but the buffet service was chaotic and needed better organization.
Facilities
7.0
The spa facilities were nice, though I found the area small and limited in seating.
Luxurious spa treatments
Uncomfortable bed setup
Joseph
United Kingdom,
December
2024
6.6/10
I recently spent a weekend at this hotel and found the atmosphere quite charming, especially the serene grounds and historical appeal. The staff was quite pleasant, and I appreciated the warm welcome with a complimentary drink. However, service during meals was noticeably slow, which marred some of the dining experiences. While the spa facilities were relaxing, I had some mixed feelings about the overall value for the price paid.
Rooms
7.0
The room was spacious and well-appointed, though I did experience some noise from the bar below, where the music was louder than expected.
Service
6.0
While the staff was friendly, the service tended to lag during busier times, leading to longer wait times for food and drinks.
Location
8.0
The hotel is beautifully situated, offering picturesque views of the grounds and easy access to some local attractions.
Dining
5.0
The food quality was good, but the limited menu options and slow service detracted from the overall experience.
Facilities
7.0
The spa facilities were quite nice, with a relaxing atmosphere, but could benefit from more space and options.
Sebastian
United Kingdom,
December
2024
7.8/10
My stay at the hotel included enjoyable dining experiences at both the Horse Box and the main restaurant, with great quality food overall. The outdoor heated pool was a unique highlight, offering a fun swimming experience. However, I encountered some issues with service delays and cleanliness that detracted from the experience, particularly during dining.
Rooms
7.0
The rooms were nice, though I felt they could use a bit of TLC. They were comfortable but didn't quite meet the expectations I had for a five-star hotel.
Service
6.0
The service had its highs and lows; some staff were really attentive, but there were notable delays and mix-ups that needed attention.
Location
9.0
The hotel is beautifully situated with serene grounds overlooking the racecourse, making the surrounding area feel quite enjoyable.
Dining
8.0
Dining was generally pleasing, especially the high-quality food at both venues, but I experienced some confusion with service and order timing.
Facilities
9.0
The facilities like the heated outdoor pool were a standout feature, providing a delightful experience even in cooler weather.
Justin
United Kingdom,
October
2024
9.4/10
This hotel offers an excellent experience with its stunning surroundings and top-notch spa facilities. The rooms are spacious and tastefully decorated, making for a comfortable stay. Dining options are delightful, especially the afternoon tea and the various restaurants available. However, the service during breakfast could be a bit slow, which detracted from an otherwise stellar experience.
Rooms
9.0
My room was in one of the outbuildings near the outdoor pool and was everything you would expect from a 5-star country hotel. It featured a lovely four-poster bed, crisp linen, and a luxurious bathroom with double sinks, all spaciously and nicely decorated.
Service
9.0
The service was exceptional, with staff going above and beyond to ensure our stay was special. They were cheerful and had a lovely energy that truly enhanced the experience.
Location
10.0
The location is absolutely breathtaking, overlooking Cheltenham racecourse and surrounded by beautiful Cotswold scenery, making it a lovely escape.
Dining
9.0
Dining was a highlight, with a fantastic selection available. The quality of food was superb, and I particularly enjoyed the afternoon tea in the main building.
Facilities
10.0
The hotel offers excellent spa facilities, truly considered 'out of this world.' The heated outdoor pool was a unique feature that made my stay even more enjoyable.
Stunning surroundings
Slow breakfast service
Isaac
United Kingdom,
September
2024
8.6/10
Our stay at the hotel was predominantly enjoyable, thanks to its luxurious amenities and wonderful dining experiences. The spa treatments were fantastic, and the breakfast spread was absolutely top-notch. There were a couple of downsides, such as the occasional noise from the corridor and minor cleanliness issues by the outdoor pool, but overall, it was a beautiful getaway that I would gladly revisit.
Rooms
8.0
The room we stayed in was spacious, elegantly decorated, and offered breathtaking views of the countryside and the distant racecourse. However, it got a bit too hot at night, which made sleeping a challenge.
Service
8.0
The service throughout our stay was commendable, with staff being attentive and accommodating, especially during meal times. However, the communication about the upgrade bidding system wasn’t very clear.
Location
9.0
The location is serene, perfect for exploring the Cotswolds, especially with easy access to nearby attractions like Sudeley Castle. The peaceful setting adds to the charm of the hotel experience.
Dining
10.0
Dining was a highlight for us; breakfast was exceptional, featuring a wide selection of high-quality items. The evening meals, especially at the more formal restaurant, were memorable and delightful.
Facilities
8.0
The spa facilities were luxurious and well-designed, providing a relaxing retreat. The outdoor heated pool was a unique feature, though it could have been maintained more regularly.
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